01Who this policy covers
This policy applies to the Campane mobile app (iOS and Android), the Campane web dashboards, and the website at campane.net (together, the “Service”).
Two parties, two sets of duties
Campane is used by political parties, candidate committees and campaign teams, each of which we call a “Campaign Organisation”. Two different parties handle your information, and they carry different responsibilities:
- The Campaign Organisation decides why and how campaign data is used: who is a member, what role they hold, which polling unit they cover, what is reported on election day. For that data the Campaign Organisation is the data controller and Campane is its data processor, acting on its instructions.
- Campane (Accordial Tech LLC) is the data controller for the limited information needed to run the Service itself: sign-in and security records, device and diagnostic data, support requests and website logs.
This policy covers both. If your question is about how your campaign uses your information, such as why you were given a role or what it does with a report, the Campaign Organisation is the right party to ask, and we will help you reach it.
This policy does not cover the Campaign Organisation’s own activity outside Campane (its rallies, voter lists kept elsewhere, its own websites), the app stores that distribute Campane, or sites we link to.
02Age requirement
Campane is for adults. You must be at least 18 years old to have an account. We do not knowingly collect information from anyone under 18. If we learn that an account belongs to someone under 18, we will disable it and delete its data, and we will tell the Campaign Organisation that added them.
03What we collect
We collect what is needed to run a campaign, and no more. The table lists each kind of information, with examples and the reason we need it.
| Information | Examples | Why we need it |
|---|---|---|
| Account details | Your name, phone number, a hashed password, display name, role or office held | To sign you in, show colleagues who you are, and apply the right access level |
| Your place in the campaign | Where you sit in the structure (state, district, LGA, ward, polling unit), your directorate or department, committee roles | To route tasks, messages and reports to the right people |
| Things you create | Tasks, chat messages, announcements, polls, meetings and events, files you attach, training quiz results | To provide the coordination features |
| Election-day reports | Structured reports, incident notes, typed result figures, photos of result sheets (Form EC8A) you upload, the location you enter, time of submission | To record what happened at each polling unit and give the campaign a live picture |
| Canvassing records | Whatever your Campaign Organisation chooses to record in canvassing features, such as codes, counts and points | To run canvassing. The organisation decides what is recorded and is responsible for the lawful basis |
| Location | Location text you type into a report. Precise device location only if you grant permission and use a feature that needs it, and only at that moment | To place reports and submissions at the right polling unit |
| Device and diagnostics | Device model, operating system and app version, IP address, crash reports, a notification token if you enable notifications | To keep the app working, fix faults and deliver notifications you have enabled |
| Security and audit records | Sign-in events, account actions, who created, edited or deleted a record and when | To protect accounts and give the campaign an accountable trail |
| Messages to us | Emails and support requests | To reply and resolve the issue |
| Website visits | IP address and standard server logs; your browser’s request for fonts from Google Fonts | To deliver and secure the website |
What we do not collect
- Your contacts list, your photo library as a whole (only images you choose to upload), or your advertising identifier.
- Your location in the background. Location is read only while you are using a feature that needs it.
- National Identification Numbers, BVN, voter card numbers or bank and card details. Campane is not designed to hold these, and Campaign Organisations must not enter them into free-text fields or files.
04Political information is sensitive
Simply being on a campaign team can reveal a person’s political opinion. The Nigeria Data Protection Act 2023 (the “NDPA”) treats political opinion as sensitive personal data and requires extra care. We handle all campaign membership data as sensitive, whether or not a particular record would be.
In practice that means we process it only to operate the Service for the Campaign Organisation you belong to. We rely on your consent, which you give when you accept your invitation and use the app, and on any other ground the NDPA permits for sensitive data. We limit access by role, keep an audit trail of who changes what, and do not use this data for advertising or sell it. You can withdraw your consent at any time by deleting your account (see Deleting your account), though your Campaign Organisation may then need to remove you from its structure.
05How we use information
We use information to:
- provide, maintain and secure the Service, including sign-in, access control, notifications and sync;
- carry out the instructions of your Campaign Organisation as processor;
- detect and prevent fraud, abuse, falsified submissions and unauthorised access;
- diagnose faults, measure reliability and improve the Service;
- reply to support requests and send service messages (for example, security alerts or changes to these documents);
- comply with law and respond to valid legal requests.
We do not sell personal information. We do not show advertising in the Service and do not use advertising SDKs. We do not use Campaign Data to train artificial-intelligence models.
06Supporter and voter information
Some Campaign Organisations use Campane to record information about supporters or prospective voters, for example through canvassing. Where they do, the Campaign Organisation is the controller. It must have a lawful basis, give those people proper notice, and respect their rights under the NDPA. Campane processes that information only to provide the Service. We do not use it for our own purposes, do not combine it across campaigns, and do not build profiles of individual voters.
If you are a supporter or voter and want to know what a campaign holds about you, or want it corrected or deleted, write to that Campaign Organisation. If you tell us, we will pass your request to it promptly.
07Automated features
Some features calculate results automatically:
- Polling-unit classification. Using result figures and thresholds the Campaign Organisation configures, Campane sorts polling units into tiers (for example Fortress, Battleground, Hostile, Dead) and suggests strategy rules. The classification describes a polling unit, not a person.
- Anomaly flags. Reports whose figures look inconsistent are flagged for human review.
- Result-sheet checks. Uploaded result sheets may be compared automatically with typed figures to flag mismatches.
These features support people; they do not make decisions that have legal or similarly significant effects on an individual. They can be wrong, which is why a person reviews flagged items. If you believe an automated output affected you unfairly, contact us or your Campaign Organisation and ask for a human review.
08Who in your campaign can see what
Campane is built around a command structure, so visibility depends on role:
- Your name, role and position are visible to others in your campaign according to the access levels your Campaign Organisation sets.
- Reports, results and uploads you submit are visible to the people above you in the structure and to administrators, and feed the organisation’s dashboards.
- Group chats and threads are visible to their members. Administrators can see activity and audit records for their workspace.
- Campane staff do not read your messages or files as a matter of course. We access content only when needed to provide support you have asked for, to investigate abuse or a security incident, or to meet a legal obligation, and only on authorised, logged access.
09Who we share information with
We share information only as follows:
- Your Campaign Organisation, as described above.
- Service providers that help us run the Service and are bound by contract to protect it and use it only on our instructions. They fall into these groups: cloud hosting and storage; SMS or messaging delivery for sign-in codes and alerts; push-notification delivery (Apple and Google); crash reporting and diagnostics; and email delivery. We will give you the current list of providers on request.
- Authorities, where we are required by a valid Nigerian legal process or by law, or where necessary to protect people from serious harm. Where lawful, we will tell the Campaign Organisation first.
- A successor, if Campane is involved in a merger, acquisition or sale of its business. The successor must honour this policy, and we will tell you before your information becomes subject to a different policy.
We do not share information with advertisers or data brokers.
10Where information is stored
Campane’s providers may store and process information outside Nigeria. When personal data leaves Nigeria we rely on the safeguards the NDPA allows, such as an adequacy finding or binding contractual protections with the recipient, and we limit transfers to what the Service needs.
11Security
We protect information with encryption in transit (TLS) and at rest, hashed passwords, role-based access control, audit logging and limits on staff access. No system is perfectly secure, and your own habits matter: use a strong password, do not share your account, and lock your phone.
If a personal-data breach occurs that is likely to put people at risk, we will tell the affected Campaign Organisation without undue delay. Where the NDPA requires it, the responsible controller will notify the Nigeria Data Protection Commission within 72 hours of becoming aware, and affected individuals where the risk to them is high. We will help them to meet those duties. To report a security problem, write to privacy@campane.net.
12How long we keep information
- Account details
- While your account is active, and for up to 30 days after you delete it.
- Campaign content, reports and results
- As the Campaign Organisation instructs. By default, until 12 months after the election cycle ends (including any petitions and appeals), then deleted or anonymised. A legal hold or a legal duty to keep records can extend this.
- Audit records
- For as long as the related campaign content is kept. After you delete your account, entries you made stay but are de-identified (shown as “former member”).
- Crash and diagnostic data
- Up to 90 days.
- Support emails
- Up to 24 months after the matter is closed.
- Website server logs
- Up to 90 days.
Backups roll off within 30 days after the primary copy is deleted.
13Your rights
Under the NDPA, and under similar laws elsewhere, you may:
- ask whether we hold information about you and get a copy;
- have inaccurate information corrected;
- ask for your information to be deleted, or its use restricted;
- receive information you provided in a portable format;
- object to processing, including processing based on legitimate interests, and object to decisions based solely on automated processing;
- withdraw consent at any time, without affecting what was done before;
- complain to the Nigeria Data Protection Commission (ndpc.gov.ng) or the data protection authority where you live.
To use these rights, write to privacy@campane.net from the phone number or email on your account, or use the in-app options where available. We reply within 30 days. For campaign data the Campaign Organisation is the controller, so we may forward your request to it and tell you we have done so. We may need to confirm your identity first, and we will tell you if a request cannot be fully met and why.
14Deleting your account
You can delete your account and ask us to delete your personal information at any time:
- In the app: open Profile, choose Delete account, and confirm.
- Without the app: email privacy@campane.net with the subject “Delete my Campane account”, from the email address on your account if you have one, and include the phone number you sign in with. We will confirm it is you before we act.
When we delete an account we remove your name, phone number, profile, sign-in credentials and notification tokens within 30 days. Records that exist for the integrity of the campaign’s own record, such as audit entries, submitted reports and uploaded result sheets, are not erased from the campaign but are de-identified so they no longer point to you, unless the Campaign Organisation or the law requires otherwise. Your Campaign Organisation can also remove you from its workspace, which ends your access.
15Permissions the app may ask for
- Camera and photos: to capture or choose result sheets and files you attach. The app accesses only images you select.
- Notifications: to alert you to tasks, messages and election-day instructions.
- Location: only for features that attach your position to a report or submission, while the app is open.
You can refuse or later withdraw any permission in your device settings. Features that depend on it will not work without it, but the rest of the app will.
16Our website
The website at campane.net sets no cookies and runs no analytics or advertising trackers. It loads the Outfit typeface from Google Fonts, so your browser makes a request to Google, which can see your IP address. Our server logs record standard request data for security and reliability.
17Changes to this policy
We will update this policy as the Service or the law changes. For a material change we will update the date above and give notice in the app or by email at least 30 days before it takes effect. If you do not agree, you can delete your account before then.
18Contact us
- Privacy questions, rights requests and our data protection contact: privacy@campane.net
- General questions and support: hi@campane.net
Campane is operated by Accordial Tech LLC, 971 US Highway 202N STE N, Branchburg, New Jersey 08876, United States. We aim to reply within two business days.
If anything here is unclear, or you want a copy of what we hold, write to privacy@campane.net.